Sunday to Tuesday from 10:30am - 9pm
Wednesday to Thursday from 10:30am - 10:30pm
Friday to Saturday 10:30am - Late
Our Reserve Cellar Wine Bar is located on the Ground Floor of Emporium Hotel South Bank - 267 Grey Street, South Brisbane, QLD, 4101.
We currently offer customers direct purchases from our Reserve Wine Bar from our hand-crafted retail selection.
Join us every Saturday afternoon from 2-4pm for our complimentary wine tastings - no prior bookings necessary!
Our Enomatic showcase allows you to discover some of our unique, exclusive, vintage, museum and rare wine producers and even explore magnums!
Concierge Club Members receive free shipping Australia wide on orders over $200.
Standard shipping via Australia Post is for Australian addresses only, including P.O. Boxes. Dispatch takes 2-3 business days. Recipients over 18 must present valid ID upon delivery. Orders are not dispatched during extreme weather, which may cause delays.
Premium shipping by Anonymous Wine Freight is available to select Australian regions only, with temperature-controlled vehicles ensuring retained wine quality. Recipients must be present with valid ID for delivery, with liability coverage up to $1,000. No PO Box deliveries.
We do offer global wine shipping. Whether you're in Europe, Asia, the Americas or beyond, enjoy our high-quality wines.
For smooth processing or to enquire about international shipping, email [email protected]. Our team will assist you promptly.
Collection is available from 7am - 9pm, 7 days a week. All orders require one business days notice for click and collect. Orders placed on the weekend, will be available to collect Monday at the earliest.
You are welcome to collect your order at the hotel concierge services located at Emporium Hotel South Bank.
Select Reserve Cellar events offer a ‘premium’ option which will gain you access to try premium, rare and/or exclusive wines.
Our wines are meticulously stored in our on-site cellars, ensuring optimal temperatures for their preservation and quality.
The Reserve Cellar takes cellaring very seriously. It’s an artform that has been mastered over decades of personal and commercial wine collecting.
White Wine: 14°C
Red Wine: 14°C
Champagne/Sparkling: 12°C
Following strict terms and conditions; we are happy to replace or credit the amount of the purchase.
Concierge Club members access exclusive and rare wines at member prices, personalised sommelier guidance, priority releases, and exclusive events—all without joining fees.
At The Reserve Cellar, we exclusively source wines directly from reputable wineries and suppliers, guaranteeing their pristine condition and safety for sale. We uphold a strict policy of not acquiring wines from secondary sources and thus we are not a secondary wine market.
At the Reserve Cellar, every bottle of wine listed with a price indicates that we have stock available for purchase. So, you can confidently place your order knowing that the wine you want is in stock.
The Reserve Cellar holds an inventory of over 4,000 different wines!
Price on Application (P.O.A.) is a term used in sales listings, indicating that the price for a particular item, in our case, wine, is not always publicly disclosed.
Instead, interested parties are encouraged to contact us directly to inquire about the price.
If you have any further questions, queries, or concerns, please feel free to reach out to our team at [email protected]. We're here to assist you!